Staying Connected with Loved Ones in the Hospital: A Guide

Are you concerned about staying connected with a loved one who’s hospitalised, especially when facing signal issues? We understand the importance of maintaining that vital connection, including how to get signal in a hospital. Hospital stays can be challenging, with problems like poor signal, unreliable Wi-Fi, fatigue, and distance hindering communication. However, rest assured that this guide is here to help you overcome these obstacles. Within these pages, we’ll provide you with essential tips and tools to ensure stable, meaningful, and consistent communication with your loved one, even in a hospital environment.

  1. Achieving Stable Communication

One of the most frustrating issues that can affect your communication with your loved one is a weak or unstable signal. If you are using your phone to call or text them, you may experience dropped calls, delayed messages, or poor audio quality. This can make your conversations less enjoyable and more stressful. To address this issue, consider using a third-party device like a UCtel mobile signal amplifier.

Third-Party Devices

A mobile signal amplifier is a device that can boost the cellular signal in a specific area. It consists of an external antenna that captures the signal from the nearest cell tower, an amplifier that enhances the signal strength, and an internal antenna that broadcasts the amplified signal to your phone. By using a mobile signal amplifier, you can improve the quality and reliability of your phone calls and texts with your loved one.

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However, before you buy or use a signal amplifier, you should check the hospital policies and regulations regarding these devices. Some hospitals may prohibit or restrict their use due to potential interference with medical equipment or privacy concerns (WHO). You should also consult with your loved one’s medical team and ask for their permission and guidance. Additionally, you should choose a device that is compatible with your phone carrier and frequency band.

  1. Alternative Communication Methods

If you can’t use a mobile signal amplifier or prefer different communication methods, there are various options available how to get a better signal in hospital.

Video Calls:

  • Use apps like Skype, Zoom, FaceTime, WhatsApp, or Messenger for realtime video calls.
  • Share emotions and expressions, bridging the gap better than texts or phone calls.
  • Show your loved one things they miss from home, like pets, plants, or decorations.

Voice Messages:

  • Send audio messages through apps like WhatsApp, Telegram, Signal, or Viber.
  • These are personal and convenient, without worrying about disturbing your loved one.
  • You can convey tone and emotion more effectively compared to texts.


  • Utilise Gmail, Outlook, or Yahoo to send emails from your device.
  • Emails are suitable for longer messages, photos, documents, or links.
  • Compose and edit your emails carefully, and organise them for future reference.

Social Media:

  • Engage through platforms like Facebook, Twitter, Instagram, or LinkedIn.
  • Connect via private messages, posts, or comments.
  • Use social media to share updates, photos, collagesand well wishes with a broader network of friends and family.


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Legal and Ethical Considerations: Before diving into alternatives, it’s essential to consider legal and ethical aspects. Ensure you have consent from your loved one to communicate through these methods, and be aware of any hospital policies regarding their use.

Accessibility for People with Disabilities

For individuals with disabilities, consider using communication apps that offer accessibility features like closed captioning for video calls or voice-activated messaging options. Everyone deserves to stay connected.


According to the American Speech-Language-Hearing Association, Augmentative and Alternative Communication (AAC) is an area of clinical practice that supplements or compensates for impairments in speech-language production and/or comprehension, including spoken and written modes of communication. AAC uses a variety of techniques and tools to help individuals express thoughts, wants, needs, feelings, and ideas. Ensuring accessibility for all individuals, regardless of their abilities, is essential to keeping everyone connected effectively.


Cultural Sensitivity: Keep in mind that cultural differences can influence the way messages are interpreted and received. Cultivate cultural sensitivity to ensure your messages are received with understanding and appreciation.

Creating a Communication Schedule

Coordinating with your loved one is crucial to establish a communication schedule that works for both parties. When hospitalised, patients may have varying energy levels, medical procedures, and resting times. Therefore, it’s essential to find the most suitable times for communication. UCtel’s mobile signal amplifiers can also play a significant role in ensuring that your scheduled communications are uninterrupted by signal issues.


Listen to your loved one’s preferences and ask about their daily routine in the hospital. Understanding their schedule will help you identify when they are most receptive to communication. Flexibility is key, as their condition may change, and medical appointments may arise unexpectedly.

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Feedback and Communication with Hospital Staff: If communication issues persist, don’t hesitate to provide feedback to hospital staff. Collaboration can lead to improvements in the overall communication experience, benefiting both patients and families.

Reminder Tools

According to a survey conducted by the Hospital Patient Care Foundation, 90% of patients felt more reassured and less anxious when they knew they could expect regular communication at specific times. Utilising reminder tools, such as smartphone alarms and calendar apps, can significantly impact consistency in communication. You can find more information about the impact of technology on communication from experts in the field at Forbes and Neil Patel’s blog


In conclusion, staying connected with your loved one in the hospital is essential for providing comfort, support, and reassurance during their medical journey. We’ve explored various solutions to overcome communication challenges, ensuring that you can stay connected and understand how to improve signal reception in the hospital.


Let’s recap the importance of staying connected and summarise the solutions discussed, including:


  1. Achieving stable communication with third-party devices.
  2. Utilising alternative communication methods.
  3. Creating an effective communication schedule.
  4. Sending meaningful messages and surprises.
  5. Coping with emotional challenges.


Adapt these solutions to your specific circumstances and continue to nurture your bond during challenging times. Your unwavering support and connection are invaluable to your loved one’s well-being and recovery.

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